The Sports History Foundation intends to create all products and services of exceptional value. However, we do realize issues may occur when providing products and services to the public. Therefore, we do honor refund requests for the following reasons:

• Major defects: although all products are thoroughly examined and tested before release, unexpected errors may occur. Such issues must be reported to the SHF Technical Support Team for review by contacting customer service. We retain the right to rectify the error, or defect, or replace the defected product within 72 hours of customer notice. If SHF fails to correct defective product or replace product in 72 hours from notice, or fails to meet customer's satisfaction to resolve product issue, SHF will issue full refund for product purchased.
• Product Not As Described: issues should be reported to Customer Service Department within 7 days from date of purchase. Clear evidence must be provided proving the purchased product is not as it is described on the website.
• Non-Delivery of product: should there be mailing issues, fulfillment issues or computer failure to record sale for any reason, customer must contact Customer Service Department. Issue must be resolved to customer's satisfaction within 72 hours of customer contact or refund request will be processed.

• Please direct all refund requests to the Customer Service Department
• Returns should be unopened and in the original packaging (when applicable)
• Returns should be accompanied by the original sales receipt
• Original shipping charges are not refunded

Our Technical Support Team and our Customer Service Department are always eager to assist you and ready to deliver the highest professional quality support possible. We thank you for purchasing our products.